… the lady at tim horton’s doesn’t even need to ask me what i’d like - she’s already got me punched in, and she’s pouring the triple triple as i approach the counter.
normally this likely wouldn’t impress people - but i go to what is likely the busiest tim horton’s in toronto - in the metro centre…. and it’s impressive that of the thousands of people who get served there daily, she knows i want an extra large triple triple….
it’s a small thing. but it’s a nice thing.