My Beef About CanadianTire.ca
Imagine how neat it would be to go onto the CT site and make a *grocery list* of all the stuff I want to check out. Things that I’ve done a bit of research on, so I don’t need to spend 4 hours wandering through the huge maze of aisles, not to mention the weekend melee that defines spring at Canadian Tire.
I don’t need to buy all the accoutrements on line, in fact, I want to see them *in real life*…. but I want a list in hand that I can work off of, without the analog pain of creating a list. Alas, Canadian Tire doesn’t want me to make a list. They want me to futz around for 4 hours in the store, hopefully faking me out enough so I will buy excessive products that aren’t on my list.
And for that, I’m going to go to the local, wee greenhouse for the majority of my goods, and CT for the lame-o pieces that I can’t get somewhere else. For shame. Remember, hell hath no fury like a gardener scorned.
Technorati Tags: Canadian Tire, Customer Focus, spring planting