jules.ca

telecom, technology and the occasional floobergeist

I’ve got an abundance of bits and pieces of canadian telecom and internet experience, and I am thrilled to be in a place in time when all is changing, technology is developing, and the status quo is being disrupted. 

Floobergeist is a word that is beginning to defy definition.  The more I roll that smooth pebble around, the more it becomes to mean. Floobergeist started out as the magic dust that turns dreams into ideas.  And then it began to encompass the zing that happens when you have conversations about those ideas. And now, it’s the whole evolution from dream to conversation, with each step improving the later and the former along the way.

Everyone aspires to good conversations. They can lead you to adventures you’ve never imagined, and to people you can twig with.

Let’s have a good conversation…

welcome.

Fooled By Vonage Chat Robot

June 09, 2008  /  jules kivell

I’m ashamed to admit it, but I was fooled by the Vonage chat robot. You know the one. You go to the Vonage site, and a wee popup window asks if you want to speak in real life to one of their specialists?

I said sure. It beats trying to figure out on their website what the termination penalties were, what the softphone packages are, and what the length of the contracts were.
And *Sarah* totally had me fooled with her answers. Up until the end, and I realized she wasn’t getting my humour. I ended up telling her I couldn’t deal with a 2 year plan.

It was that combination of words that triggered the *hard sell* of “great, let’s get you set up then!”

Man.
Sarah had me.

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