A few weeks ago, The Wiz and I decided to finally break free from the chains of satellite TV and ordered cable TV. Too many times had we been let down by fuzzy programming due to inclement weather. Too many times had the PVR pooched a recorded movie.
Last week was the BIG CHANGE OVER. The snappy Rogers fellow came, he disconnected, he reconnected and voila. Cable TV in all its glory. Ahem….
If you are a hard core Bell Expressvu user, you do NOT EVER want to switch over to Rogers Cable. Not yet, anyways. You don’t realize it, but you have become spoiled by the Bell Programming Guide. Trust me. It’s got a great HD resolution, it lets you see 3 hours of programming in the future on one screen, it lets you see 7 channels of shows at a glance. You don’t think these things are valuable, until they are gone……
The Rogers Interactive Program Guide (IPG) is from 2004. It doesn’t display well on an HD tv, it doesn’t display well with any resolution better than 760. It doesn’t let you do any searching for programs, all you can do is browse by day. You don’t realize how sucky this us until you want to search for a program and have to browse through 30,000 shows that start with the same letter as the program in need….
This isn’t a new problem. People have been complaining about this for years. Funny, in 2004, it wasn’t a show stopper. It’s amazing what 6 years of innovation (or lack thereof) can do. The IPG feels like it should be running on a 386 with Windows 3.1 in order to be viewed correctly. Funny, the image to the left sort of looks like this, if you have a standard definition TV that is smaller than 36 inches. If you have anything else, the fonts are completely distorted, the colours are off and the size is ridiculous.
There are a few other VERY significant problems:
- There’s no skip ahead button on the Rogers Remote. You know the button, it’s yellow on the Bell remote, and it is your best friend. It gives you the power to skip ahead 30 seconds. It’s the commercial button :-) Rogers actually makes you view everything, albeit at 3times the speed.
- Rogers added a marketing screen to the IPG, so now you have to hit the guide button twice to get to the guide.
- There are some wickedly ridiculous buttons on the Rogers Remote, a button to take you to Rogers on Demand… duh.
We lasted all of 45 minutes before we looked at each other and said at the same time “I can’t do this”.
Twenty minutes later, the Rogers boxes were all packed up, and the calls were made to Rogers to cancel (you get a 30 day guarantee), and we were lucky enough that we tried this before our Bell cancellation had been activated, so we were safe on both sides.Turning on the TV and the Bell PVR, we breathed a collective sigh of relief.
I’m sure that eventually Rogers will improve their IPG, (maybe), but right now, there are SO MANY benefits to the Bell Service, we simply couldn’t overlook them in favour of avoiding imclement weather problems……
There’s been an added, hilatrious twist to this adventure….
I’ve been charged $130 for the priviledge of having the Rogers service for 24 hours.