jules.ca

telecom, technology and the occasional floobergeist

I’ve got an abundance of bits and pieces of canadian telecom and internet experience, and I am thrilled to be in a place in time when all is changing, technology is developing, and the status quo is being disrupted. 

Floobergeist is a word that is beginning to defy definition.  The more I roll that smooth pebble around, the more it becomes to mean. Floobergeist started out as the magic dust that turns dreams into ideas.  And then it began to encompass the zing that happens when you have conversations about those ideas. And now, it’s the whole evolution from dream to conversation, with each step improving the later and the former along the way.

Everyone aspires to good conversations. They can lead you to adventures you’ve never imagined, and to people you can twig with.

Let’s have a good conversation…

welcome.

The Death of Voice - Long Live Voice Telecom

August 23, 2010  /  jules kivell

In late 2001, many of the Canadian telecoms purged their staff of experienced folks who could support traditional voice technologies — 800, 900, casual calling, calling card and other TDM based legacy systems. The theory was that VoIP would soon usurp TDM, and who wouldn’t want VoIP?
Needless to say, many - if not most, of the business and enterprise customers weren’t ready to make the leap to IP Voice.  As it turned out, many of the carriers weren’t as ready as they thought either.

Now, the remaining industry experience is reaching retirement age, with no *junior* experts to fill their roles in the coming few years. Where does that leave the customer? Making a jump to an immature technology? Sticking with a service with limited support?

Ten years ago, I was an Internet and Data specialist. Now - I’m a budding voice specialist, simply because there wasn’t anyone else who knew the answers to the questions I was asking about TDM based voice services. The internet can only help you so far in setting up a 900 network :-)
I’m looking forward to VoIP replacing carrier networks.
The NGN network deployments across Canada are expanding.
I can dream about the SMS-800 database taking on more of a DNS-like quality.

Until that time, I’m going to be using access tandems, term numbers and buddying up to the last remaining TDM voice talent in Canada.

1 Comment
categories / telecom
tags / IP, voice