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Filtering by Tag: Shepplers

Mocked by Country Outfitters - Cross Border Shopping Fail

February 24, 2013  /  jules kivell

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Lucchese Amelia harness boot. Not too country, not too city, perfect with the boot socks that just arrived from Sock Dreams.​

I did my diligence, read the reviews, checked the prices and was willing to roll the dice that even though these boots were made in China, as opposed to Texas, Country Outfitters would stand behind their product and all would be fine.​

Alas, it wasn't meant to be.​

Country Outfitters is still stuck in the 20th Century, despite their fabulous social media campaigns that drive thousands of Canadians to their site. Country Outfitters doesn't ship outside of the US of A. Really. I'm not kidding. You don't kid around when you're talking about boots.​ I made the silly assumption that because they had a snazzy site, a progressive marketing campaign that included neat social media features, that they would at least have the ability to ship to Canada. 

My night:​

  • Find Lucchese boots
  • Click *Add to Cart*​
  • Swear a blue streak when it's discovered that there's no shipping to Canada.​
  • Swear a purple streak when I confirm via their Customer Service FAQ that they're sorry, they don't ship outside of the United States.​
  • Close the Country Outfitters window and try to reduce heart rate.​

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​This morning, what do I get in my inbox, but a reminder from Country Outfitters that I've still got a purchase in my shopping cart, just waiting for completion. REALLY!?!?!? Can you pour more salt on my wounds? Seriously. I'm livid now. 

I'm an old pro at buying boots from the US. From Shepplers, from Amazon, from Boot Barn, even from Piperlime.

Country Outfitters, oh how you disappoint.​

​

2 Comments
categories / wrinkled forehead
tags / Country Outfitters, boots, ecommerce, Boot Barn, Piperlime, Amazon, Shepplers