Despite it having no direct ties to Vonage, it does a *really* good job of having the right info, at the right time. I poked through the Vonage Canada Community forum, and found that the biggest challenge was being able to complete 1-8XX calls. Not to worry wee vonage folks, that could be old news soon.
Considering it's an independant site - it completely rocks. My money is on it getting bought by the vonage folks, simply for the quality of service and voice it provides for the vonage customers. I'm thinking customer service 2.0. Now all it needs is a blog!!! :-)
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