jules.ca

telecom, technology and the occasional floobergeist

I’ve got an abundance of bits and pieces of canadian telecom and internet experience, and I am thrilled to be in a place in time when all is changing, technology is developing, and the status quo is being disrupted. 

Floobergeist is a word that is beginning to defy definition.  The more I roll that smooth pebble around, the more it becomes to mean. Floobergeist started out as the magic dust that turns dreams into ideas.  And then it began to encompass the zing that happens when you have conversations about those ideas. And now, it’s the whole evolution from dream to conversation, with each step improving the later and the former along the way.

Everyone aspires to good conversations. They can lead you to adventures you’ve never imagined, and to people you can twig with.

Let’s have a good conversation…

welcome.

Vonage Forums - Inside News for Customers - WOW!

October 05, 2006  /  jules kivell

Curious, in my research of Vonage, and how to best provide a consultative strawman for a new solution I'm working on, I stumbled upon the Vonage Forum.

Despite it having no direct ties to Vonage, it does a *really* good job of having the right info, at the right time. I poked through the Vonage Canada Community forum, and found that the biggest challenge was being able to complete 1-8XX calls. Not to worry wee vonage folks, that could be old news soon.

Considering it's an independant site - it completely rocks. My money is on it getting bought by the vonage folks, simply for the quality of service and voice it provides for the vonage customers. I'm thinking customer service 2.0. Now all it needs is a blog!!! :-)


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